Terms & Conditions

Safe Care Clean products are proudly produced and distributed by
Safe Care Clean Environments Pty. Ltd
ABN 44 129 579 362
Freecall 1800 991 709


Returns & Refunds
Any faulty or damaged stock received within 14 days will be replaced at no charge. Any orders received incorrectly through the fault of Safe Care Environments, will be replaced at no additional charge to the customer or a full refund of the initial charge.

We offer customers a 30 day product satisfaction guarantee. Should the product not meet the customers satisfaction then the product can be returned within thirty days of purchase for full refund.

Return address:
Safe Care Environments Pty Ltd
PO Box 9190
Wyee NSW 2259

A letter should be included with the returned item/s, stating your name, address and contact details and the reason for the return. Please indicate how you wish the goods to be refunded: a) by cheque for the total amount or b) the amount to be refunded on to your credit card. If you choose to be refunded on your credit card, then please include contact details in the letter and we will contact you to process your refund. Please do not include your credit card details in the letter.

If you have any further queries, please don't hesitate to contact us.


All prices are GST inclusive unless otherwise stated.


If we have mis-addressed your product then we accept that we are responsible for the re-delivery, replacement or refunding of the product. If however, you have given us an incorrect or insufficient address, Safe Care Clean will not refund the product, but will resend the product upon request. All responsibilty for the costs of correcting the delivery (ie additional postage) will be borne by you.


Stock Availability
Safe Care Clean works to ensure that stock availability information is as accurate as possible however some errors and omissions are expected. Goods delivered may differ slightly to the product images presented on this site.


Product Delivery
Safe Care Clean makes every effort possible to ensure that delivery times given are accurate. However sometimes delivery can be affected by unforseen events. By placing an order, you agree not to hold Safe Care Clean liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time or any damage incurred by the delivery provider.


Copyright & Trademarks
You agree that the content you access, view or download, remains the property of Safe Care Clean as defined by Australian and International Intellectual Property Laws, including but not limited to Copyright and Trademark laws. You agree not to modify or alter the content in any way, or make it available to any third parties.


Comments and product ratings
By submitting comments or ratings to the Safe Care Clean website, or by contributing other information or material to Safe Care Clean, the user grants Safe Care Clean a royalty-free, unrestricted, world-wide, perpetual, non-exclusive right and license to use, reproduce, modify, adapt, publish, or distribute such contributed comments and content. Users must adhere to the following guidelines:


1. In contributing comments or other information on Safe Care Clean, do not post any of the following material: - material which threatens or abuses others, or which is defamatory or libelous, or which is invasive of another's privacy; - material which the user does not have the right to post, including the proprietary material of any third party; - material which advocates illegal activity or discusses an intent to commit an illegal act; - material for advertising or commercial solicitation; or - material which is vulgar, obscene, pornographic, or indecent.


2. Users will keep all comments relevant to the particular product to which the comment is posted. If you have any further questions regarding this information please contact us.


Safe Care Clean has worked hard to make this site as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the terms and conditions and disclaimer. The information provided on this website is for general information purposes only. Safe Care Clean has provided this information in good faith and with reasonable care. Errors and omissions in this information may occur. Accordingly, Safe Care Clean does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.


All product data, including suggested dilutions and procedures are believed to be correct. Users of SAFE CARE CLEAN and AQUACLEAN products should perform their own test(s) to determine the suitability of each product for their own purposes. The products discussed are sold without any warranties either expressed or implied, including warranties of merchantability and of fitness for a particular purpose. If you have any questions, please contact us via our contact form or freecall 1800 991 709.